Companionlink manual5/18/2023 ![]() Some of these email clients are able to directly connect to Google and iCloud contact/calendar data. Email client extensionsĪs mentioned, every device connects to an email account via the email client in use on the device. For the most part, a manual export/import process is required. ![]() A 3rd party program would be required to access contact/calendar info if available. Yahoo, Aol etc – can only be configured using the POP or IMAP protocols. ICloud – is a proprietary protocol from Apple and requires the Apple iCloud Outlook addin to access iCloud based contact/calendar info Two such programs are CompanionLink for Outlook/Google from CompanionLink or Sync2 from 4team. To sync Google contacts/calendar info with Outlook, the Google App Sync Outlook addin is required which requires a Google business account or a 3rd party program. Gmail – only supports the POP and IMAP protocols. GMail, iCloud and other general email service providers SMTP – is the protocol used to email messages and is the same regardless of what protocol is used to receive messages. For more information about email account configuration see: Understanding Outlook Email Account Configuration accounts have now, for the most part, been migrated to the Office 365 backend Exchange server platform and will be configured using the protocol (instead of Exchange ActiveSync) by default when configured using (the process that occurs when only the email address and password is entered to configure an email account.A similar (delta-sync) MAPI protocol was used in Outlook versions ‘2010 and earlier) with the introduction of Outlook ‘2013, accounts were configured using the Exchange ActiveSync protocol (unless manually configured otherwise). ![]() ![]() Any device connecting to an email account using the Exchange protocol will see the exact same data.Įxchange ActiveSync – the protocol used to connect an Exchange account using a mobile device Contact/calendar info is all stored locally on each device.Įxchange – a bi-directional exchange of information for all items including contacts and calendar. Multiple devices connecting to the same email account using IMAP will all see the same data that resides on the server. When items are deleted on a device, those items get deleted on the server the next time the device connects to the server. Email data remains on the server until deleted on the server or on the device. IMAP – a bi-directional exchange of email data which can be contained in multiple folders. Contact/calendar info is all stored locally on the device. Whether anything remains on the server in the depends on the option selected. There is no bi-directional syncing of the. POP3 – only the contents of the is downloaded to the device once. The protocols are industry standards which each specific capabilities which are not unique to any email client. The 5 industry standard protocols areįor more detail information regarding protocols – see Understanding Email Protocols (POP, Imap, MAPI, EAS etc) but a quick summary is as follows: Email ProtocolsĪn email protocol is the method by which an email client connects to an email account. The exception to this is if you connect to your email account via your browser, otherwise referred to as. Any email account must be configured inside the email client before it can be used. Outlook part of the Office 365 suite being just one of many possible email clients) is used to connect to any email account no matter what device is used, whether laptop, tablet, smartphone and regardless of the platform used on that device (i.e. To keep this as simple as possible, an (i.e. the protocol used) to connect to any given email account which has a direct impact on what information can and does get synchronized natively using Outlook and what requires a 3rd party program. The misunderstanding comes from the marketing materials not making it entirely clear that being able to have the same data depends on one key factor which is how (i.e. the basic 5 user Office 365 Home license). A common misunderstanding people have when it comes to Office 365 (Outlook – desktop client) is the term “sync” with a multi-user multi-device subscription (i.e.
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